Home Fibre Broadband Packages
making light work of your internet connection
LightSpeed is the next generation broadband. If your exchange and street cabinet is enabled then it's quick an easy to get fibre broadband. It's a new connection, an engineer installs a new box in your house (the fibre part is from the street cabinet to the exchange). You'll need a power socket near your master socket, and we'll install up to 30metres of Ethernet cable to your WiFi router point.
Email included
You get 5x 1gig IMAP or POP mailboxes with customisable spam protection, virus filtering, webmail... did we mention that our email is superfast too?
Mac Support
One of the advantages of our services is the great Mac support we can give. We Speak Mac. Not only that, but our whole ethos is support-led. We firmly believe that technical support and help should be at the very heart of our company - over and above all other ISP's. We do thing different, we do things how they should be done. It's one of the reasons we managed to win and be nominated for awards over the years.
We have 3 great home packages available and 3 even better business packages. We prioritise traffic on our network daytime for business, evening for home users - so everyone gets a better speed when they need it most.
Select the right package and click the [order] link to start your LightSpeed adventure. You'll go to our secure ordering forms and we'll take everything from there. If you need help choosing a package feel free to contact us.
You can change your package at any time and you will never be charged more than the next package up if you go over your download limit. What's even better, we give you a free 1/2gig overdraft - there's nothing worse than being charged extra for only going a little over (you'll get warning emails at 80% and 90% usage). You'll also be able to track you usage daily and hourly online.
Uptime Guarantee
So confident are we in the reliability of our broadband network and our commitment to resolving faults quickly, we'll not charge you if your broadband goes down (terms apply). As far as we're aware, we're the only ISP confident enough to provide this sort of guarantee.
Please note that Lightspeed Fibre connections are subject to a 12month contract. Cancellation or migration within that 12months will result in full payment for the whole year. This is a BT thing - we're not a believer in long contracts and feel customers should be allowed to vote with their feet at any time (for any service). We're therefore lobbying BT to change this policy (it applies to all ISPs).
Simple, Lightning Fast, Reliable
That’s how it should be |