MacAce ISP about

LightSpeed Fibre
Home Packages
Business Packages
Can I get it?
FAQs
Why we're different?
What is Fibre Broadband?

ADSL Price List
Download Details
Terms and Conditions

Home Fibre Broadband Packages
making light work of your internet connection

LightSpeed is the next generation broadband. If your exchange and street cabinet is enabled then it's quick an easy to get fibre broadband. It's a new connection, an engineer installs a new box in your house (the fibre part is from the street cabinet to the exchange). You'll need a power socket near your master socket, and we'll install up to 30metres of Ethernet cable to your WiFi router point.

Email included
You get 5x 1gig IMAP or POP mailboxes with customisable spam protection, virus filtering, webmail... did we mention that our email is superfast too?

Mac Support
One of the advantages of our services is the great Mac support we can give. We Speak Mac. Not only that, but our whole ethos is support-led. We firmly believe that technical support and help should be at the very heart of our company - over and above all other ISP's. We do thing different, we do things how they should be done. It's one of the reasons we managed to win and be nominated for awards over the years.

We have 3 great home packages available and 3 even better business packages. We prioritise traffic on our network daytime for business, evening for home users - so everyone gets a better speed when they need it most.

Select the right package and click the [order] link to start your LightSpeed adventure. You'll go to our secure ordering forms and we'll take everything from there. If you need help choosing a package feel free to contact us.

You can change your package at any time and you will never be charged more than the next package up if you go over your download limit. What's even better, we give you a free 1/2gig overdraft - there's nothing worse than being charged extra for only going a little over (you'll get warning emails at 80% and 90% usage). You'll also be able to track you usage daily and hourly online.

Uptime Guarantee
So confident are we in the reliability of our broadband network and our commitment to resolving faults quickly, we'll not charge you if your broadband goes down (terms apply). As far as we're aware, we're the only ISP confident enough to provide this sort of guarantee.

Please note that Lightspeed Fibre connections are subject to a 12month contract. Cancellation or migration within that 12months will result in full payment for the whole year. This is a BT thing - we're not a believer in long contracts and feel customers should be allowed to vote with their feet at any time (for any service). We're therefore lobbying BT to change this policy (it applies to all ISPs).

 

Simple, Lightning Fast, Reliable
That’s how it should be

Fast download speeds of up to 40Mbps
Typical speeds: 36Mbps offpeak, 16Mbps peak.
Unlimited off-peak use (12-8am)
WiFi compatible
Fully-featured and powerful webmail
Virus and Spam protected email
Fast, Reliable connections
Mac-specific support
Geographical support numbers
Line rental & call pkgs available
Next-day swap-out warranty
UK-based support directly from us
Free onsite Installation
....and a whole lot more!

No traffic shaping or restrictions
No premium rate support numbers
No overseas call centres
No long call queues
No excuses


Lightspeed|classic
Lightspeed|lite
Lightspeed|pro
Lightspeed|Extreme
Peak download
up to 40Mbit
up to 40Mbit
up to 40Mbit
up to 40Mbit
2Mbps upload
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10Mbps upload
+£3.00
+£3.00
+£3.00
+£3.00
Peak Usage Quota
(Offpeak is 11pm to 8am)
8gig
UNLIMITED off-peak
15gig
UNLIMITED off-peak
45gig
UNLIMITED off-peak
90gig
UNLIMITED off-peak
Email Boxes
2
(1gig each)
5
(1gig each)
5
(1gig each)
5
(1gig each)
Spam/virus protected

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LightSpeed+broadband

£19.99

£22.99

£27.99
£37.99
plus line rental
+ £14
+ £14
+ £14
+ £14
Total Phone+LightSpeed
£33.99
£36.99
£41.99
£51.99
plus unlimited UK calls
+ £5
+ £5
+ £5
+ £5
Standalone Price
Phone line with another provider
£23.99
£26.99
£30.99
£40.99
Setup Fee
£89
£89
£89
£89

 

 

 

 

All prices include VAT. Example: Onevoice line rental, LightSpeed:Classic and unlimited calls would cost a total of £31.99. inclusive of VAT. Typical speeds are between 20-38Mbps offpeak and 12-20 Mbps peak. Over use is charged at £1 per gig. We won't charge overuse for the first 1/2 gig. Fibre products are a 12 month minimum contract. Full terms and conditions available here. E/OE