MacAce ISP about

LightSpeed Fibre
Home Packages
Business Packages
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Why we're different?
What is Fibre Broadband?

MacUser Best Web Host

MacWorld Awards 2009 Best Mac friendly ISP
WINNER
"Best ISP"
40Mbps Fibre Broadband -
quite literally at the speed of light

Your internet connection can now travel at the speed of light over fibre-optic cabling, making light speed of TV on demand, streaming and video conferencing/facetime - and without affecting your email and web browsing.

Our LightSpeed broadband solution provides download speeds of up-to 40Mbps and uploads of up-to 10Mbps. It’s designed specifically for Mac users too - like all of our services - with the very best in personal and knowledgeable Apple Mac support by both email and telephone.

High Speed FTTC (fibre-to-the-cabinet)
FTTC replaces much of the copper cable - the speed limiting factor - between your house and exchange. By using fibre-optic cable to your street cabinet, the length of the copper cable is significantly reduced from up to 4km to a few hundred metres at most. This means faster speeds are possible. Your FTTC connection traverses BT’s latest 21CN network into our brand new, custom designed, super-fast Fibre Broadband network - giving you a true super-highway to the internet.

Resilience built-in
The backbone of our UK broadband infrastructure is based around 20 cities, or nodes. Your exchange connects to this which in turn connects to us. This web of nodes has no single point of failure - if one goes down, data is re-routed over alternative paths. In a nutshell this means far fewer outages and downtime for your broadband connection.

Email: Fast, secure, easy to use...
Our email system is second to none, not an afterthought like most ISP’s - it forms a core part of your internet experience with us. Fully customisable, spam and virus protected and compatible with all Mac OS’s and the iPhone/iPad.

Upgrading to Fibre is simple with MacAce.net - we handle everything. An engineer will install the vDSL box, and ethernet cabling you need and connect up to your WAN router. If you already have a suitable router, we'll talk you through settings over the phone, or we can supply a new wired or WiFi router for you, pre-configured and ready to plug in and go. Routers provided by us also come with our next-day replacement warranty - to ensure you are back online as soon as possible, and without any hassle.

It's only fair that our support lines are 0845 local rate or geographical so that when you do need our help, you don't have to pay the earth for it!

We have 3 great home packages available and 3 even better business packages. We prioritise traffic on our network daytime for business, evening for home users - so everyone gets a better speed when they need it most.

Simple, Lightning Fast, Reliable
That’s how it should be

Fast download speeds of up to 40Mbps
Typical speeds: 36Mbps offpeak, 16Mbps peak.
Unlimited off-peak use (12-8am)
WiFi compatible
Fully-featured and powerful webmail
Virus and Spam protected email
Fast, Reliable connections
Mac-specific support
Geographical support numbers
Line rental & call pkgs available
Next-day swappout warranty
UK-based support directly from us
Free onsite Installation
....and a whole lot more!

No traffic shaping or restrictions
No premium rate support numbers
No overseas call centres
No long call queues
No excuses